NetSonic's Own AntiSpam
Q. Will I lose any legitimate emails?
A. It is unlikely that you will lose any legitimate emails.
NetSonic will not put our customers in a situation where there may be a high
potential for losing important email messages. We take email seriously which is why
we have implemented this service. The percentage of false positives
is around 1 in 550,000.
Q. Is this service secure? Does anyone read my email messages?
A. Yes, this is a secure service and your email is not read by anyone, in fact
your email never has to leave our premises to be rid of Spam. The technology
works because a team of individuals monitors real-time Spam messages and updates
the active filters accordingly based on information gathered from seeded email
addresses. These seeded email addresses in turn begin to receive Spam email
and these messages are in turn compiled into the filtering rulesets.
Q. Do I need to do anything on my client PC to enable this feature?
A. You do not need to do anything on the client side to enable this service. We take
care of everything on our network for you so you can concentrate on growing your business
versus tackling the Spam nemesis. This is a network based solution and affects absolutely
no change to your current email services.
Q. How much Spam can I expect your Anti-Spam service to stop?
A. Tests have shown that >99% of all Spam is stopped before it
will reach your mailbox.
Q. Is there a restriction on the number of emails I can receive through this system?
A. No, due to the positive by-product of this service (less disk space consumed due to the amount of
eradicated Spam sent to your accounts) there is no limit to the amount of email or bandwidth
the system handles for your domains email needs.
Q. What is the false positive rate?
A. One of the greatest dangers of any filtering system lies in falsely
identifying "legitimate" mail as Spam. The
correct-match to "false positive" ratio on this
system is the best around: It will generally stop over 99% of incoming Spam,
with less than a 1 in 550,000 false positive rate.
Q. How often are Anti-Spam rules updated?
A. Anti-Spam rules are continuously updated to stop new spam variations. The updates
are generated from the characteristics of previously flagged email messages and the
determination of the next type of Spam message format that will arrive based on previous
results.
Q. How often are Anti-Virus rules updated?
A. Anti-Virus rules are updated hourly to stop new virus variants.
Q. How much does this service cost?
A. The cost for Anti-Spam service is $7 per month per domain for shared hosting.
Dedicated and Reseller accounts are $7 per month per domain for accounts with less than 75 actual accounts.
If you have more than 75 email accounts, or we scan more than 125,000 messages for the entire domain each month,
the service will cost an additional $19.95/month.
Q. What is my return on investment and cost savings for my company using this service?
A. Find out your return on investment and cost saving via our online
calculator - you will be amazed what Spam costs companies like yours..
Anti-Spam ROI.
Please contact us for ordering information.
Q. I want to receive spam or have decided I do not want to invest in saving our company time
and money by killing spam, how do I turn off this service?
A. To disable the anti-spam service for your domain, simply open a support ticket at http://helpdesk.netsonic.net.
For more information, call toll free 877-432-0360 or click the "Online Chat" button below to discuss any further questions you may have.
